Returns & Refunds

Returns & Refunds Policy

Return Window

We accept returns within 7 days of the date your order is delivered.

To be eligible for a return, the item must:

  • Be unworn, unused, and unwashed.
  • Have no stains, odors, damage, or signs of wear.
  • Be returned in its original condition and packaging where possible.
  • Be accompanied by proof of purchase (order number or receipt).

Non-Returnable Items

We do not accept returns for:

  • Items returned after the 7-day return period.
  • Products that have been worn, washed, altered, or damaged after delivery.
  • Clearance, sale, or promotional items (unless defective).
  • Incorrect size selections made by the customer, unless required by local consumer laws.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

  • Your order number.
  • A description of the issue.
  • Clear photos showing the problem.

If the issue is confirmed, we will provide a replacement or full refund at no additional cost.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to your original payment method.
  • Processing times may vary depending on your payment provider.
  • Shipping fees are non-refundable unless the return is due to our error, a defective product, or a damaged item.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The wrong item was sent.
  • The item arrived damaged.
  • The item is defective.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items.